Observe how you observe.
Visello listens to your coaching sessions and makes the observer visible.
Transactional learningTransformational learning
Changing the action isn't enough.Another observer sees other actions.
O plus A equals R: the observer and their actions produce the results. With the same observer, insisting, explaining or keeping quiet lead to the same old result. When the observer distinguishes hearing from listening, other actions and other results appear.
OObserver · being
My boss never listens to meassessmentIf I insist, he'll listenbelief
hearing | listeningdistinctionHe hears me, but he doesn't listenassessment
AAction · doing
InsistExplain with more dataKeep quiet
Ask him what he heardnewAsk him for ten minutesnew
RResult · having
The same old result
He listens to menewA different conversationnew
“Everything said is said by an observer.”
A phenomenon you can observe: leader.
What's said, in plain sight.
You talk. Visello listens and proposes what comes up. What you show, your coachee makes their own.
Talking to my bossSession 3 · with Camila12:31
Five families, many forms
- Assessment
- “My boss never listens to me”
- Complaint · Concern · Wish · Acknowledgment
- Declaration
- “I don't know how to ask him for something”
- Goal · Acceptance · “I don't know” · “Enough”
- Promise
- “I'll ask him for ten minutes”
- Request · Offer · Question
- Distinction
- hearing | listening
- New, reinforced or let go
- Assertion
- “This year they turned down three of my proposals”
- Action · Fact